just had a fight with Andy again regarding our over priced power wireharness project, gesus christ a sales is not supposed to rely on engineering either purchasing department to give you a realistic price otherwise u are bearing a huge risk to lose the order. but why does Andy change his mind so often, one minute he will be scolding me for digging on cable break down cost and profession question as i shall only allocate my time on developing new client but the next minute he will critisize me for not understanding net cost structure and professiona well enough to judge if factory and client's demands are reasonable. what the hell am i supposed to do?
but hey look this way sharlin, you may have just misunderstand Andy, basic cost breakdown and technical problems are very necessary in order to give clients an immediate responce but he was not asking u to understand as many as your engineers do!! you understand andy is not always that careless so u must be patient and double check with him if the net cost is reasonable before you quote though if you are having a difficult time to evaluate the price yourself. maybe next time before going to andy, try to list down the most criticals point in neat and make him understand all the demans in one go shortly , and stay confident and speak promptly though.
how about public relation thing? he was asking me to be cool when i am dealing with clients but how are you going to socialize without trying to cheer up the enviroment? is it some kinda of catch 22? well different people like different style of socialization..maybe the top priority for you to learn is to spot what your clients' style are then u can transform yourself to different style to opt then. well saying is easier than action but at least i have figured out what the three main things i must focus on right now.
1. obtain basic professional knowledge
2. before quotating out to client, get andy's approval first. ( list down all the critical points in neat form)
3. spot clients' style and adopt to his favor
Right Let's do it together
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